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Customers frequently asked questions
What is the minimum quantity(MOQ) for customizing medical education products?
The minimum quantity for custom products depends on your specific needs and the type of product. We can discuss to determine the most suitable customization volume for you.
Can you provide samples for us?
Yes, we can provide samples for evaluation. Please contact our team, and we will assist you in obtaining samples that meet your needs.
How long is the production cycle for custom products?
The production cycle varies depending on the type of product and the level of customization. Generally, we strive to provide the fastest production cycle to ensure your product is completed within a reasonable time. Specific production timelines will be provided after confirming your requirements.
Can I provide my own designs during the product production process?
Yes, we welcome you to provide your own designs and ideas. Our team will work with you to ensure the final product meets your expectations and provide necessary technical support and advice.
Do your products comply with relevant regulations and standards?
Yes, our product design and production processes comply with relevant regulations and standards. We will ensure that your custom product meets applicable medical education industry standards and provide necessary compliance documents.
How is the cost of custom products calculated?
The cost of custom products is calculated based on your specific requirements and the volume of customization. We will provide you with a detailed quotation, including cost estimates for various factors such as materials, processes, and design.
Do you provide post-sales support and maintenance services?
Yes, we provide comprehensive after-sales support and maintenance services, including product manual, warranty, repair, and update services. Our team will be available to provide the support and assistance you need at any time.